Privacy Policy

Our website : https://shop.139130.xyz.

we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you purchase our International Travel SIM cards or use our related services. By accessing or using our services, you acknowledge and agree to the practices described in this policy.​

Information We Collect​

To provide seamless communication services and fulfill your orders, we collect the following types of information (either voluntarily provided by you or generated through your interaction with our platform):​

  • Order Information: Full name, shipping address (exclusively for physical SIM card delivery), and email address (for eSIM activation code delivery and order notifications).​
  • Contact Information: Phone number, used for logistics updates, delivery confirmations, and responsive customer support.​
  • Payment Records: Transaction details including payment method, transaction amount, and order number.​
  • Note: We do not store your full credit card numbers or sensitive payment credentials. All payment processing is handled by secure third-party payment gateways that comply with industry security standards (e.g., PCI DSS).​
  • Technical Data: IP address, device model, and browser type (collected automatically for fraud prevention, system diagnostics, and service optimization).​

How We Use Your Information

We use the collected information solely for legitimate business purposes and will not use it for unstated purposes without your prior consent:​

  • Order Fulfillment: Processing payments, arranging shipment of physical SIM cards, and delivering eSIM activation codes to your registered email.​
  • Customer Support: Responding to inquiries and resolving issues related to device compatibility, SIM activation, logistics tracking, and after-sales service.​
  • Security & Fraud Prevention: Verifying the legitimacy of payments and transactions to protect both users and our platform from fraudulent activities.​

Information Disclosure​

We strictly prohibit the sale, rental, or unauthorized sharing of your personal information with third parties for marketing purposes. Disclosure will only occur in the following limited and necessary scenarios:​

  • Authorized Service Providers: We share minimal necessary information (e.g., name, shipping address, phone number) with logistics partners (such as SF Express) to complete delivery. These partners are contractually obligated to protect your information and may only use it for the specified service purpose.​
  • Payment Processors: Transaction-related data (excluding full payment credentials) is shared with banking institutions or payment service providers to facilitate payment authorization and prevent unauthorized charges.​
  • Legal Compliance: We may disclose information if required by applicable law, regulation, legal process, or valid requests from public authorities (e.g., for anti-fraud, anti-money laundering, or other legal obligations).​

Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction:​

  • Encryption: All sensitive data transmitted through our website (including during checkout and order submission) is protected via SSL/TLS encryption.​
  • Information Destruction: We adhere to a strict data retention policy—once your order is marked as “Completed” (i.e., you have successfully received the physical SIM card or activated the eSIM), we periodically destroy sensitive personal data (e.g., full shipping address, phone number) within a reasonable timeframe to prevent leakage or misuse.​
  • Limited Access: Only authorized personnel involved in order processing, customer support, and security monitoring have access to your data. All authorized staff are required to comply with our privacy and security policies.​

Your Rights​

Request immediate deletion of your personal data after service completion (subject to legal obligations requiring retention of certain records, e.g., transaction records for tax purposes).

If you have any questions about this Privacy Policy, please contact us at: [email protected].